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Andy Kurtzig, CEO

Andy Kurtzig is the founder and CEO of JustAnswer. Kurtzig is an established entrepreneur with two successful acquisitions before founding JustAnswer. Kurtzig has been recognized as “One of the Bay Area's Most Admired CEOs” by the San Francisco Business Times and one of Goldman Sachs “Most Intriguing Entrepreneurs.” Prior to JustAnswer, Kurtzig founded and later sold eBenefits, a cloud-based Human Resources application. eBenefits received funding from established venture capital firms NEA, Draper Fisher Jurvetson, and WR Hambrecht. Before that, Kurtzig developed and sold ANSER, a software program for the newspaper industry, while still in college. Kurtzig is also an angel investor, with successful investments including StubHub (acquired by eBay) and iLike (acquired by MySpace), and an active philanthropist, with a passion for finding a cure for juvenile diabetes. Kurtzig holds a B.S. in Business Administration from UC Berkeley. When he’s not working, Kurtzig’s interests include spending time with his wife and his three children.

Robert Ellison, CTO

Robert Ellison joined JustAnswer in 2011 as an API Product Architect, soon rising to Director of Platform and now Chief Technology Officer. Throughout his tenure at JustAnswer, Ellison has played a crucial role in the integration and implementation of new technologies. As CTO, Ellison now focuses on determining how technology can accelerate business strategy, and how the company can deliver simple and elegant solutions with a short cycle time to drive learning and value. Ellison’s journey to JustAnswer included stints as Co-Founder and CEO of Cucku, Inc., where he raised seed and angel financing, and managed teams in the US and UK to develop a successful peer-to-peer backup product. Before that, he served in leadership roles in Product Management and Corporate Development for Macrovision Corporation, where he was responsible for white label game channels on major properties, including those owned by Yahoo! and AOL. Ellison has also developed numerous freeware and shareware applications and released multiple Open Source libraries. Ellison holds a BSc (Hons) in Cybernetics and Control Engineering from the University of Reading.

Jason Kellerman, EVP of Growth

Jason Kellerman joined JustAnswer in 2017 as the Executive Vice President of Growth to oversee both product and analytics. Kellerman brings over 17 years of leadership experience building and scaling consumer based technology businesses. Prior to joining JustAnswer, Jason was the CEO and co-founder of PurePlay, one of the largest online social gaming sites in the U.S. before it was acquired in 2015. Before PurePlay, Kellerman served as the Chief Executive Officer of LookSmart (NASD: LOOK). Under his leadership, the LookSmart team profitably grew its core search revenue from $10MM in 2000 to approximately $150MM in 2003. Kellerman got his start as a Partner at Mercer Management Consulting where he spent 10 years managing strategy consulting engagements for Fortune 500 clients. Kellerman holds a BSE in Civil Engineering and Operations Research from Princeton University. Kellerman lives in Marin with his wife and two daughters.

Adam Cohen, VP of Engineering

Adam Cohen joined JustAnswer in 2009 as Vice President of Engineering to oversee product and software development, quality assurance, technical operations, business intelligence, and IT. Prior to joining JustAnswer, Cohen was VP of Technical Services at iHomeFinder, a premium IDX website solution. At iHomeFinder he built the infrastructure needed to scale the organization so it could support a majority of U.S. real estate listings. Previously, Cohen was COO of GroupStone, an SAS CMS provider for NPOs, where he managed a staff of 35+ employees and provided content management tools for the United Nations Foundation’s UN Wire. He was also EVP of Technical Services at Fabrik Communications where he managed a staff of 85 employees. Earlier in his career, he was VP of Engineering at Trade Reporting and Data Exchange; Manager at CAM Commerce Solutions; and Customer Support Supervisor at Triad Systems. Cohen holds a BA in Political Science from the University of Oregon.

Kari Novatney, VP of People Operations

Kari Novatney joined JustAnswer in 2015 as the Vice President of People Operations to oversee the three key areas of the business: expert operations, strategic business planning, and human resources. Novatney brings more than 15 years of general management experience in the entertainment, retail, and consumer products industries to her role. Prior to JustAnswer, she was COO and CFO of Ridemakerz, a global manufacturer and retailer of toy cars featuring Disney-Pixar, Marvel and DC Comics licensed products, as well as all major automotive brands. Before that, Novatney was a Sr. VP of Sony Retail Entertainment leading the operations of their location-based retail entertainment business. She began her career at Disney where she worked as a business analyst evaluating new vacation opportunities. Novatney holds a BS in Industrial Engineering and Engineering Management from Stanford University. Outside of the office, Novatney enjoys tennis, camping, and spending time with her husband and two daughters.

Lisa Contoyannis, VP of Marketing Communications

Lisa Contoyannis joined JustAnswer in 2015 and was named the VP of Marketing Communications in 2017 to oversee conversational commerce, customer communications, branding, and public relations. Contoyannis brings over 15 years of experience at high-growth startups, specializing in conversion optimization and B2C communications. She joined JustAnswer from Pogoplug, the personal cloud company with more than 10 million users, where she was the VP of E-commerce and Marketing. Prior to Pogoplug, Contoyannis was one of the first hires and headed the marketing department at TrialPay, the leading transactional advertising platform, which sold to Visa in a nine-figure deal in 2015. During her tenure at TrialPay she secured a partnership with CNET and helped build and optimize their shopping cart. Previously, Contoyannis was employee number three at Tenebril (maker of PC Mag Editors' Choice award-winner GhostSurf), where she grew the consumer business from a few thousand a month to more than $10 million a year before selling the company to Process Software in 2006. Contoyannis began her career as a freelance journalist in New York while pursuing her Master's. Contoyannis has a Master's in Journalism and Mass Communication from NYU and graduated cum laude with a B.A. in English Literature from Tufts University; she spent her junior year as a fully matriculated student at Oxford University. Contoyannis lives in Pacifica with her husband and young family.

Regan Gill, VP of Engineering

Regan Gill joined JustAnswer in 2011 as the Director of Outsourced Engineering, becoming Senior Director of Engineering in 2012 to oversee software engineering and offshore operations. She was named the VP of Engineering in 2017. Gill also acts as the Initiative Leader for traffic acquisition through SEO, which drives more than 20 million visitors to the site each month. Gill brings more than 20 years of experience in software engineering and management, building productive agile teams in a cost-effective manner that seamlessly integrates domestic and offshore operations. Prior to JustAnswer, Gill was the Director of Engineering at Accept Software, where she led the development of key products in a distributed development environment. Previously, Gill was Director of Engineering at ComTech, where she managed an international team of software engineers and project managers to create location-based web and mobile applications. Gill started her career as a Senior Software Engineer at iKnowMed, acting as a lead developer for the online health services products that led to the company’s acquisition by US Oncology in 2004. Gill studied Computer Sciences at UC Berkeley and graduated from UC Davis with a Bachelor’s degree in Nutritional Sciences. She currently resides in Berkeley, California.

Charles Schwab, Board Member

Charles R. Schwab is chairman of the Board of the Charles Schwab Corp. He started his San Francisco-based firm in 1971 as a traditional brokerage company and in 1974 became a pioneer in the discount brokerage business. Mr. Schwab is also Chairman of Charles Schwab & Co., Inc. and Charles Schwab Bank, and a trustee of The Charles Schwab Family of Funds, Schwab Investments, Schwab Capital Trust and Schwab Annuity Portfolios, all registered investment companies. He has been Chairman and a director of The Charles Schwab Corporation since its incorporation in 1986. He also served as Chief Executive Officer from 1986 to 1997 and as Co-Chief Executive Officer from 1998 until 2004. He was re-appointed Chief Executive Officer in 2004 and served in that role until October 2008. In addition to his professional commitments, Mr. Schwab takes an active interest in a variety of volunteer and non-profit activities. Along with his wife Helen, he is the co-founder and chairman of the Charles and Helen Schwab Foundation, a private foundation that supports entrepreneurial organizations working in education, poverty prevention, human services and health. Mr. Schwab also serves as chairman of the San Francisco Museum of Modern Art.

Larry W. Sonsini, Board Observer

Chairman of Wilson Sonsini Goodrich & Rosati, Larry W. Sonsini has gained international recognition for his expertise in the areas of corporate law, corporate governance, securities, and mergers and acquisitions. He has been instrumental in many of the IPOs, mergers, acquisitions, and other key transactions of Silicon Valley and beyond, including Google's historic IPO and Hewlett-Packard's merger with Compaq Computer. In addition to his duties at the firm, which included serving as chief executive officer as well as chairman for more than 20 years, Mr. Sonsini served as chairman of the New York Stock Exchange's Commission on Corporate Governance, which was formed in 2009 and issued its final report in fall 2010. Larry is also a member of the NYSE's Proxy Working Group and served as a member of the NYSE's board of directors from 2001 to 2003. He also served as chairman of the NYSE's Regulation, Enforcement and Listing Standards Committee until 2008, and previously was a member of the NYSE's Legal Advisory Committee and the NYSE Committee for Review.

Robert Finocchio, Jr., Board Member

Mr. Finocchio has over 30 years of operating experience in the software, Internet, and infrastructure markets. He served as president, CEO and Chairman of Informix Corporation, an information management software company acquired by IBM. Prior to Informix, he held various executive management positions at 3Com and the ROLM Corporation. In addition to serving on the board of JustAnswer, Mr. Finocchio serves on the boards of Broadcom Corporation, Echelon Corporation, Silver-Peak Systems and Embrane Inc. He serves as chair of the Board of Trustees at Santa Clara University, where he is also a dean's executive professor at Santa Clara University's Leavey School of Business. He is also a venture partner with Advanced Technology Ventures.

Sanford R. Robertson, Board Member

Sanford R. Robertson is a partner at Francisco Partners, a large technology buyout fund. With a focus on structured investments in technology and technology-related businesses, Francisco Partners is a pioneer in the private equity category of Technology Buyouts. Prior to founding Francisco Partners, Sanford was the founder and Chairman of Robertson, Stephens & Co., a leading technology investment bank formed in 1978, and sold to BankBoston in 1998. Sanford was also the founder of Robertson, Colman, Siebel & Weisel, later renamed Montgomery Securities. Sanford was one of the pioneers in the creation of West Coast technology banking as an industry in the late 1960s, and has remained one of the industry's most renowned participants to this date. He has had significant financing involvement in over 500 growth technology companies throughout his career, including 3Com Corporation; America Online, Inc.; Applied Materials, Inc.; Dell Computer Corporation; E*Trade Securities, Inc.; Siebel Systems, Inc.; and Sun Microsystems, Inc. Sanford currently serves on the boards of directors of Pain Therapeutics, Dolby, RPX and Salesforce.com.

Andy Kurtzig, CEO

Andy Kurtzig is the founder and CEO of JustAnswer. Kurtzig is an established entrepreneur with two successful acquisitions before founding JustAnswer. Kurtzig has been recognized as “One of the Bay Area's Most Admired CEOs” by the San Francisco Business Times and one of Goldman Sachs “Most Intriguing Entrepreneurs.” Prior to JustAnswer, Kurtzig founded and later sold eBenefits, a cloud-based Human Resources application. eBenefits received funding from established venture capital firms NEA, Draper Fisher Jurvetson, and WR Hambrecht. Before that, Kurtzig developed and sold ANSER, a software program for the newspaper industry, while still in college. Kurtzig is also an angel investor, with successful investments including StubHub (acquired by eBay) and iLike (acquired by MySpace), and an active philanthropist, with a passion for finding a cure for juvenile diabetes. Kurtzig holds a B.S. in Business Administration from UC Berkeley. When he’s not working, Kurtzig’s interests include spending time with his wife and his three children.

Meet our leadership team

Andy KurtzigCEO

Robert EllisonCTO

Jason KellermanEVP of Growth

Adam CohenVP of Engineering

Kari NovatneyVP of People Operations

Lisa ContoyannisVP of Marketing Communications

Regan GillVP of Engineering

Board of directors

Charles SchwabBoard Member

Larry W. SonsiniBoard Observer

Robert Finocchio, Jr.Board Member

Sanford R. RobertsonBoard Member

Andy KurtzigCEO

What they're saying about us

Legal Opinion Regarding Mexican Immigration

'I contacted Just Answer about a critical question I had about residency status for a U.S. citizen in Mexico... the lawyer referred me to justanswer.es which is its Mexican counterpart. There I was about to get counsel from a Mexican attorney IN Mexico. That's great service!'

S.L.
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Quick service

' ...My question was answered quickly and gave enough information to give my husband peace of mind. If the need arises again, I will use your service again!'

Brenda
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Fast and great service

'I was shocked at how quickly my question was answered. Although it wasn't the answer I wanted I was grateful for the accurate information. When dealing with matters of Law is always a good idea to get the right answer even if it's not what you want to hear. The staff made sure I did what was right and for that I'm thankful. GREAT JOB!!!'

Dan Tamewitz
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I wish I had made this connection before I took my cat to the vet!

'The response to my questions was immediate and the phone consultation with Dr. Lori allowed me to have all my questions answered. Going forward, I knew what course to take concerning my cat's health, and felt much more confident in her explanation than I did the vet that I had taken my cat to previously. I wholeheartedly recommend Just Answer if you don't know where to turn or what to ask. Dr. Lori was very knowledgeable and kind. Thank you.'

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Heat & Air Question

'I had a simple question about setting thermostats on a fairly new heat pump. My question was answered promptly & has solved my issue. Your service saved me a good bit by not having to pay a service charge..'

Phyllis Macgowen
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More than pleased

'I had a simple question about setting thermostats on a fairly new heat pump. My question was answered promptly & has solved my issue. Your service saved me a good bit by not having to pay a service charge.'

Pat Pasciuto
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A Revolution in Accessing Quality Professional Help

'I used to be frustrated when I needed a legal opinion. I'd have to make an appointment, wait several days and then pay a ton of money for a simple question. With JustAnswer I get to speak with a highly knowledgeable attorney for a fee that I can afford. There's nothing else like it.'

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Contact us

Customer CareFor questions about your account or using JustAnswer, please contact Customer Care.

Media/Public RelationsFor media inquiries, please contact press@justanswer.com.

CareersPlease visit the careers section of our website or email careers@justanswer.com.

Corporate HeadquartersWe are located in the beautiful redeveloped Presidio of San Francisco, Golden Gate National Recreation Area.

AddressP.O. Box 29045, San Francisco, CA 94129

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